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Thought and Mortar Ltd

Service partner

5.0

(16)

|

Partner since July 2017

Thought and Mortar Ltd

Price range for selected services

Starting from $1000

Social links

Primary location

Bristol, United Kingdom

Languages

English

About

Business description

Thought & Mortar is a full-service digital agency, using Shopify Plus to build powerful ecommerce experiences that makes brands grow. Applying strategic, technical and creative know-how, we enrich and elevate digital business. We’re Thought and Mortar.

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Partners are tiered based on multiple factors, including their history of experience and proven success on Shopify.

Other services

Store migration, Theme customization, Store build or redesign

Industries

Art and photography, Clothing and fashion, Food and drink, Jewelry and accessories

Featured work

Hilton Herbs migration to Shopify Plus

We partnered with Hilton Herbs, a global leader in herbal health supplements for animals, to migrate them from a custom CMS to Shopify Plus.

Our work involved transforming their online presence into a multi-language, fully internationalised site for the US, EU, and UK markets. Integration of three fulfilment centres, improved inventory management and development of both B2B and B2C functionality.
View featured work

David Austin Roses

David Austin Roses approached us to work with them on a retainer basis, helping to maintain and improve their existing Shopify store. There are three high volume sales stores, US, EU and UK, each requiring strategy, UX, design, development and support.
View featured work

Just Ingredients Magento Migration to Shopify Plus

A complete re-platforming from Magento 1 migration to Shopify Plus. The project involved a large data migration with over 100,000 orders, 40,000 customers and 4,000 products (Over two million data points). We developed a custom app to integrate their two fulfilment centres.
View featured work

Eve Sleep

Complete redevelopment of the Eve Sleep website using the Shopify Dawn theme and utilising the latest Shopify 2.0 features.
View featured work

Runderwear

Ongoing support, UX and design optimisation, performance optimisation and technical SEO enhancements. We have also built bespoke apps for clothing bundles and a size calculator tool.
View featured work

Green and Wilds

A full re-platform and re-design for natural pet food company Green and Wilds. We continue to work with them to support their ongoing drive with UX, technical requirements and SEO.
View featured work

Rating5.0(16)

Overall rating summary

Ratings based on  and 

  1. (16)
  2. (0)
  3. (0)
  4. (0)
  5. (0)

Reviews

Hilton Herbs

Quality of work

5

Communication

5
The Thought and Mortar Team supported Hilton Herbs throughout the process of migrating our international, multilingual and multicurrency custom-built website onto Shopify with a record turnaround time. Simon & Ben’s team were attentive, patient, available, and dedicated throughout the project and the launch, as well as demonstrating invaluable experience and know-how. 

Service reviewed: Store migration

Glyn Davies Photo Gallery

Quality of work

5

Communication

5
Simon was incredibly helpful & knowledgeable and he tailored one hour "training" sessions by phone with me. I would send him a list of issues / queries I had about populating my site and adjusting themes, and we would prioritise and work through the list as I had time. It also enabled me to spread the cost of the training into one hour slots as it wasn't cheap, but it was valuable. I intended to u...

Service reviewed: Theme customization

The Fibre Co.

Quality of work

5

Communication

5
Thought and Mortar did a great job with our new Shopify site - from the design to the functionality. They're also terrific to work with, always quick to respond and super clear about what's happening with the project.

Service reviewed: Store build or redesign

Green and Wilds - Retail

Quality of work

5

Communication

5
Thought and Mortar developed our new website and migrated our store from Opencart to Shopify. They set up the backend integrations and managed our bespoke requirements.  They were helpful, informative, patient and friendly and went out of their way to make the transition as easy and user friendly as possible and continue to give us excellent support.

Service reviewed: Store build or redesign

Amalgam Collection

Quality of work

5

Communication

5
I have found Ben, Simon and the team a pleasure to work with from the beginning. Whilst we have had plenty of delays from our own side with projects, the T&M team are always prepared when we are finally ready to proceed. As part of our retainer work, we have regular meetings which are efficient and enjoyable, and they are always willing to do the research into practical solutions that achieve our ...

Service reviewed: Theme customization

JustIngredients

Quality of work

5

Communication

5
Thought and Mortar migrated our store from Magento 1 to Shopify. They were very good at understanding our requirements and making them work in Shopify. They handled everything from custom theme development to setting up our backend integrations, allowing us to migrate to Shopify as seamlessly as possible. Communication was great throughout the project, and they were very good at working in all of...

Service reviewed: Store migration

Runderwear™

Quality of work

5

Communication

5
Thought & Mortar have been a pleasure to work with since we started working with them over 2 years ago. Excellent and prompt communication, fantastic quality of work completed and always go above and beyond to meet and achieve our expectations. Ben and Simon have assembled a brilliant team and any business with a Shopify store could benefit from their knowledge, logic and practical input.

Service reviewed: Custom apps and integrations

USISI · SISTER

Quality of work

5

Communication

5
We would highly recommend Thought & Mortar to anyone looking to build or enhance their website. We found them to be highly professional, organised and timely. Delivering all of our targets and surpassing our goals. The handover process is part of what makes this company so great to work with, once they have finished the project they continue to support you through bespoke handbooks tailored to the...

RWA Bristol

Quality of work

5

Communication

5
From the first meeting, it was clear that the team at Thought & Mortar know their stuff. I spoke to about 10 developers before settling on these guys (I really wanted to get it right!) and I'm so glad we went with them. I can honestly say I've never worked with such a can-do development team. Everything I requested, they delivered on. They took the brief and elevated our site beyond expectations...

Service reviewed: Store build or redesign

Cactus and Moon

Quality of work

5

Communication

5
The guys from Thought and Mortar were super helpful and quick to solve any problems we had while setting up the site.

Service reviewed: Product and collection setup