EY REPORT

The power of known customers

Struggling with rising customer acquisition costs? EY research shows how leading retailers are growing by turning first-time store visitors into loyal customers they can recognize, understand, and build relationships with.
EY Report: The Power of Known Customers for Retail Growth

What you'll learn in this report:

Collect store visitor data

Learn how Shopify POS helps retailers achieve an 80% email capture rate through secure, automated data collection at checkout—no manual entry required.

Create loyal customers

Follow EY's step-by-step approach to collect, understand, and use customer insights to transform occasional buyers into loyal fans who bring in new customers.

Monetize brand advocacy

See why shoppers who have personalized experiences with your brand spend up to 3x as much per order and drive 76% of in-store sales growth.

EY REPORT

Transform customer insights into steady growth